Can existing customers switch to Sky Glass?


Sky Glass is available to both new and existing Sky customers, allowing you to jump in at any time. It's perfect if you're looking to get a new 4K TV but don't want to pay upfront for an expensive model. If you're an existing Sky customer, you can add Sky Glass to your monthly deal.

Can you change to Sky Glass mid contract?

Yes you can do that mid-contract.

How do I switch to Sky Glass?

Sky Glass comes with Sky inside. So all you have to do is plug in, connect to WiFi and get streaming. Got a Sky Stream puck? Set up your Sky Glass TV first, then plug your Sky Stream puck into your other TV and the power supply, and follow the on-screen instructions.

Is it cheaper to switch to Sky Glass?

Sky Glass setup costs So a Sky Glass device definitely isn't the cheapest way to get the full Sky setup, especially if you already have a TV you're happy with.

Can existing customers get Sky Stream?

Sky Stream, the platform that runs all things Sky inside the Sky Glass television, is now available to both new and existing Sky customers, having launched on the 18th October.

What happens to Sky Glass if you cancel subscription?

Without the Sky Ultimate TV subscription and the Whole Home TV pack, any Sky Stream pucks you have will no longer work. And any extra Sky Glass TVs will work like a normal TV.

How long is the contract on Sky Glass?

Sky Glass comes with Sky Ultimate TV at £0 a month for 3 months (then £26 a month on an 18 month contract) including Sky Exclusives and Sky Originals. All Sky TV packs have a 31 day contract. 43” Sky Glass on 48m interest free loan.

Can I add a Sky Glass TV to my account?

On your account, you can have up to: three Sky Glass TVs; and. six Sky Stream pucks.

Do you own Sky Glass TV?

One of the most intriguing features of Sky Glass is that you don't have to buy it like a normal TV. It comes as an addition to your Sky subscription, costing £14 per month for the 43in model, £19 per month for the 55in model or £24 per month for the £65in model, if you sign up for a 48-month contract.

What channels are not on Sky Glass?

Theres no missing channels at all – Glass has all the channels its meant to have and is a very different service to Sky Q – that alone should have promopted you to check.

Do you need a Sky engineer to install Sky Glass?

You must use a professional installer to wall mount Sky Glass. Please read the ‘important safety and product information' leaflet before installing Sky Glass.

Can I cancel Sky Glass but keep the TV?

Re: Can I cancel Sky but keep the Sky Glass Tv? @Yes you can cancel by giving 31 days notice. This can be done in the MySky app or website too.

Is Sky Glass cheaper than Q?

Sky Glass costs a little more, but also delivers that impressive television with built-in soundbar. Both Sky Glass and Sky Stream run using your internet connection, while Sky Q offers one or two more channels but requires the installation of a satellite dish.

Do Sky offer same deals to existing customers?

Look out for Sky deals for existing customers Now, admittedly, the majority of existing customer deals will cost, roughly, the same price as new customer Sky packages. However, the difference is that existing customers won't be offered the added gifts that are used to entice newcomers in.

Can I cancel Sky and rejoin as a new customer?

It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..

Can Sky customers watch Amazon Prime?

To launch Prime Video just say ‘Open Prime Video' into your voice remote or say ‘Hello Sky Prime Video' to your Sky Glass TV. If you don't have a voice enabled remote just go to the Apps Menu on Sky Q, Sky Glass or Sky Stream puck or find Prime Video via the Apps rail on the home page.

Can you change your Sky package mid contract?

If/When you are out of contract you need to contact Sky to reduce any part of your package or cancel it completely giving the required notice of 31 days. Select ‘Need more help' at the bottom of the following link which will lead to a phone number.

Do you own Sky Glass at end of contract?

If you buy Sky Glass and then decide to leave Sky (which you can if you're under the 31-day rolling contract), the TV will remain yours (and you'll keep paying the remaining instalments, of course) – but it will lose many of its advanced features.

Can you cancel Sky TV mid contract?

To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.

Can I add another Sky Glass to my package?

On your account, you can have up to: three Sky Glass TVs; and. six Sky Stream pucks.

Can I sell my Sky Glass?

As Sky Glass TVs and some Sky Stream pucks are owned by the customer, they might choose to re-sell them on auction websites like eBay, Gumtree, Facebook Marketplace and other selling websites, or give them to friends and family.

Do I need to cancel Netflix on Sky Glass?

If you have an existing Netflix account, you can link it to your Ultimate TV Add On subscription This will tell Netflix to stop billing you for that account while it's linked to Ultimate TV Add On.

Is there a waiting list for Sky Glass?

Can I pay monthly for Sky Glass?

Now you can buy a TV like a mobile phone. Get Sky Glass on a monthly payment plan, with 0% interest. So no need to shell out loads of cash in one go.

Can I use my Netflix account on Sky Glass?

In its simplest form, you can just load the Netflix app within the Sky interface (located under ‘Apps' on Sky Glass) and use it like you would on any other device. You can load the app with Sky's voice search and use it to voice search within Netflix.

Do I have to pay TV Licence if I have Sky Glass?

If you watch or record TV on any channel via any TV service (e.g. Sky, Virgin, Freeview, Freesat), you need to be covered by a TV Licence. If you watch live on streaming services (e.g. ITVX, All 4, YouTube, Amazon Prime Video, Now, Sky Go), or use BBC iPlayer*, you need to be covered by a TV Licence.