Do I own my Sky Q box?


Sky Q boxes are loaned equipment supplied to you at no cost and remain the property of Sky (or another Sky group company) at all times.The answer is that no, you can’t buy a secondhand Sky Q mini box off eBay or Gumtree and use it with your Sky subscription. These boxes aren’t owned by the individual, they’re rented, and they’re actually property of Sky.

Do you have to pay to return Sky Q box?

If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee. Find out how you can return: Sky+/Q or Sky Broadband equipment – Sky boxes and remotes, Sky hubs and boosters.

Can I sell a Sky Q box?

All Sky Q boxes remain the property of Sky and shouldn't be resold under any circumstances.

Can you keep Sky box without subscription?

Can I take my Sky Q box to another house?

If you are an existing Sky customer you can arrange for your account to be moved to a new address by providing at least 2 weeks' notice and a move in date. You might need to book a visit for Sky to be installed depending on whether your new home has had Sky Q installed before or not.

Does the sky q box still work after cancellation?

All your Q boxes must be returned to Sky and so you will not receive anything.

Can I give my old Sky box to someone else?

It'll work fine if he brings the box and viewing card together. As others have said – yes it'll work fine as long as he brings the viewing card with it!

Will Sky get rid of Sky Q?

A Sky spokesperson said the company had recently signed an extension with its satellite provider to keep the service on air for the next decade, while customers are still welcome to sign up to Sky to use its Sky Q satellite box.

Do I own Sky Q mini boxes?

Re: Ordering a new Sky q mini box Just to be picky, you don't ‘buy' the box. The fee you pay is an admin charge, the mini will still be owned by sky.

Can you use an old Sky box for free?

Can I Use My Sky Box For Freesat? The answer is yes and no here, it may sound the same but you can use your old Sky box for free to air(FTA) satellite TV, but not to receive “Freesat”. This is because Freesat specifically a trade name and a joint venture between BBC and ITV.

What happens if I stop paying Sky?

You will just have your services restricted, incur fees for non/late payment, get a bad credit score and have debt collectors at your door…. and you still won't have cancelled your subscription.

How do I cancel Sky without a fee?

The early termination charges below are only payable if we end the relevant TV contract within your minimum term because you've breached your terms and conditions. If you cancel your service(s) after you've reached the end of your minimum term, you won't have to pay any early termination charges.

How many Sky Q boxes allowed?

You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you're using it for one of the apps such as Netflix. The original 1TB (non-UHD) Sky Q box only allows one mini to be in use.

How many Sky Q boxes can I have?

Sky Q Multiscreen customers can have up to four Sky Q Mini boxes in their home, all connected to the main Sky Q Hub in the living room, and can watch on up to two of these devices at the same time as the main box, depending on which hub you have.

How do I return my Sky Q package?

Put your Sky Q Hub or Mini Box inside, along with any remote and cables. Peel off the white sticky label. Fold over the cardboard flap. Close the box, attach the pre-paid label and drop it off at your local post office.

How do I return my Sky box?

Sky Q or Sky+ box, Sky dish and equipment If you have Sky Q equipment, you'll need to return it to us. Keep hold of it for the first 31 days. We'll then be in touch with the details of what you need to return and when. If you hang onto it after that, you'll pay a non-return fee.

How much notice do I need to cancel Sky Q?

We're sorry you're thinking of leaving us. To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.

How do I avoid Sky cancellation fee?

The early termination charges below are only payable if we end the relevant TV contract within your minimum term because you've breached your terms and conditions. If you cancel your service(s) after you've reached the end of your minimum term, you won't have to pay any early termination charges.

How long is Sky Q contract?

When you agree to sign up to Sky TV, HD, Sky+, Sky Multiscreen, Sky Q Multiscreen, Broadband, Talk, and/or Line Rental, a minimum contract period applies (also known as a minimum term). For most Sky products, the minimum contract period is 12 months or 18 months unless otherwise stated.

What happens if I turn off my Sky Q box?

If you have set recordings for overnight then they will not record while the box is off. From time to time Sky send updates out to the boxes overnight which again will be missed. There is an eco mode you can put your box into if you want as this uses very little power if you want to leave it on.

Is Netflix free with Sky Q?

Yes you can, you just need to head over to the apps screen. Find the Netflix application and login there. Doing it this way means that you will not be billed for Netflix direct from Sky but as you're are already paying for it with Sky and Netflix payments coming out of your account separately.

Is Sky Q free for existing customers?

Can you use a Sky Q box without a card?

You cannot have an install of Sky Q without a viewing card. The Sky engineer would not leave you without a viewing card.

Why is Sky Q better than Sky?

The Sky Q box is a lot more compact than older Sky TV boxes, and it has much more storage capacity. So not only is it less bulky, but it doesn't skimp on the amount you can record. The 2TB Sky Q box can now handle up to six recordings at once, so you'll be spoilt for choice on things to save and watch later.

Is Sky Q better than normal Sky?

Sky Q vs Sky Stream: our verdict If you're looking for a traditional Sky experience, the Sky Q is probably the option for you, especially if your home already has a satellite dish. It allows you to watch all your TV platforms in one place, plus have access to apps like YouTube as well as Sky Entertainment channels.

Why is Sky Q so good?

Sky Q is the complete package – it offers access to the best live satellite channels, hundreds of on-demand TV shows from Sky, Peacock and HBO Max, exclusive sports fixtures and blockbuster movies as well as streaming platforms like Paramount+, Disney+, Prime Video, and Netflix all from a single menu.