What do Sky do with returned equipment?
We reuse most parts of your old products and recycle the rest. If your Sky QSky QSky Q has been referred to as a “multimedia platform” that combines conventional television with on-demand and catch-up services, as well as third-party services. It includes a PVR set top box, a multiroom set top box, a dedicated broadband-connected “hub”, and applications for mobile and desktop devices.https://en.wikipedia.org › wiki › Sky_QSky Q – Wikipedia, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave.
What happens if you don't return Sky equipment?
If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge. We'll contact you to let you know if you need to pay these charges and how much they are.
Do I own my Sky equipment?
Sky Q boxes and any other equipment we designate as Sky-owned will remain the property of Sky or another company in the Sky group of companies at all times (unless agreed otherwise) and are loaned to you at no cost. Each item of equipment loaned to you from time to time is “loaned equipment”.
How long do you get to return Sky equipment?
If you have Sky Q equipment, you'll need to return it to us. Keep hold of it for the first 31 days. We'll then be in touch with the details of what you need to return and when. If you hang onto it after that, you'll pay a non-return fee.
What address do I send Sky equipment back to?
It doesn't require Sky's return address, it's asking for your home address (your registered account address) so it knows who it's coming from. Remember to keep proof of postage when you do send it back.
Do you have to give Sky box back if you cancel?
If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.
Do you have to give Sky Glass back?
Sky Glass comes with Sky inside. So all you have to do is connect to WiFi and get streaming. We'll deliver your Sky Glass TV to the room of your choice, unbox it and take away the packaging to be recycled.
Do Sky engineers get free Sky?
Vehicle for personal use, free sky at home. Management are equal, fun environment, and great to be able to have monthly team meetings.
Can I sell my Sky puck?
As Sky Glass TVs and some Sky Stream pucks are owned by the customer, they might choose to re-sell them on auction websites like eBay, Gumtree, Facebook Marketplace and other selling websites, or give them to friends and family.
Can I buy a Sky Q box and use it?
A Sky Q Multiscreen subscription is needed in order to use Sky Q Mini boxes – without one they simply will not work. In order to have more Sky Q Mini boxes, they need to be added to your subscription in order to receive and start using them.
Can I go back to my old Sky box?
Re: Can I go back to my Sky HD box? If you are still in the cooling off period you can cancel your subscription totally and return the Sky Q box but Sky no longer allow a return to Sky+.
Do I need to return Sky HDMI cable?
HDMI Cable Note: Sky Satellite dish or its cables are not required to be returned.
How do I use my Sky return box?
Put your Sky Q Hub or Mini Box inside, along with any remote and cables. Peel off the white sticky label. Fold over the cardboard flap. Close the box, attach the pre-paid label and drop it off at your local post office.
Do old Sky boxes have any value?
Provided you're out of contract with Sky and the box is yours to sell, then you could consider selling it on eBay, where they can earn some decent money. If a Sky box breaks, they're expensive to replace and many opt for a second-hand box as an alternative. Visit www.ebay.co.uk and see what Sky+ boxes are selling for!
How long do I have to send Sky Glass back?
Hi Joanne Ah, that's a shame. If you do wish to cancel and opt to return Sky Glass, we need to make sure you're within the Cooling-Off period firstly (31 days from confirmed delivery of hardware).
Where does the Sky cable go?
Satellite Cable Screw the cable into ‘SAT IN LNB 1' on the back of your Sky Box until it's finger tight.
What happens if my Sky engineer didn't turn up?
What happens next. The engineer needs to let us know they didn't come or couldn't access your home before we can book you a new visit. But you don't need to do anything, we'll handle it for you.
Is there a penalty for leaving Sky Broadband?
The amount you're charged depends on: How long's left of your minimum term from the date your subscriptions end, calculated in days; The days you've already been billed for in advance; and. The products you subscribe to, the price you pay for them and when your subscriptions end.
What will happen if you don't pay Sky Cable?
What happens if I'm unable to pay on my due date? Your service will be temporarily disconnected, but can be reconnected within 24 hours upon settling of your bill.
What happens if you don't pay Sky Glass?
If you don't activate your Sky Glass TV, you'll only be able to connect your other devices. Access to TV apps like Netflix won't be available. Sky Stream without a Sky Ultimate TV subscription won't work.
What happens if you don't return Sky equipment?
If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge. We'll contact you to let you know if you need to pay these charges and how much they are.
How can I get Sky HD for free?
What is this? Therefore, customers who upgrade from an old box to Sky Q, will be able to get Sky's free HD channels at no extra cost – just like existing customers with Sky Q.
How do I avoid Sky cancellation fee?
The early termination charges below are only payable if we end the relevant TV contract within your minimum term because you've breached your terms and conditions. If you cancel your service(s) after you've reached the end of your minimum term, you won't have to pay any early termination charges.
Do I have to return my Sky equipment?
We reuse most parts of your old products and recycle the rest. If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.
What happens to my Sky Glass TV if I leave Sky?
Sky Glass without a Sky Ultimate TV subscription will work like a normal TV. Once it's activated, you'll be able to: Watch live and on demand TV through TV apps, like BBC iPlayer, ITVX, Netflix and more. Connect other devices like your games console or DVD player through a HDMI port.
What if I'm not happy with Sky Glass?
@BenH96 If you are not happy you have 31 days to reject the product and get a full refund.